This Silian Customer Agreement ("Terms") sets out the terms and conditions on which Silian Limited, whose registered office is at Flat 50 Old Theatre Court, 123 Park Street, SE1 9ES, London, United Kingdom ("We", "Us" or "Attio") licenses its CRM tools and API services (together the "Silian Services") to You (as defined below). By accessing or using the Platform, you agree to these Terms. If you do not agree, you must discontinue use immediately.
1. Definitions
- Silian Limited ("we," "us," "our"): The company providing the Platform.
- Platform: The software developed and provided by Silian Limited to support fundraising activities.
- User ("you," "your"): An individual or entity approved to access and use the Platform.
- Third-Party Services: External services such as LinkedIn, Google Calendar, and email providers that integrate with the Platform.
- Data Processing: The collection, analysis, and use of data for the purposes of running fundraising campaigns.
- Content: Any data, information, or material uploaded, shared, or processed through the Platform.
2. About Us
Silian Limited ("we," "us," "our") is a company registered in the United Kingdom that provides software tools to assist businesses in managing and executing their fundraising processes.
3. Access and Use
- Our Platform is only available to approved customers.
- You are responsible for maintaining the confidentiality of your login credentials and ensuring that your use complies with applicable laws.
- The Platform integrates with third-party services (e.g., LinkedIn, Google Calendar, and email) to enhance its functionality. By using the Platform, you authorize us to access necessary data from these services.
4. Data Handling and Storage
- We process data from your LinkedIn, Google Calendar, and email to facilitate fundraising activities.
- We do not store your emails, calendar events, or contacts beyond what is necessary for the operation of the Platform.
- Meeting recordings and transcripts are generated for your use but are not permanently stored.
5. Your Responsibilities
- You must ensure that all data you provide is accurate and lawful.
- You must not misuse, copy, or reverse-engineer the Platform.
- You must comply with all applicable data protection and privacy laws when using the Platform.
6. Security and Privacy
- We implement industry-standard security measures to protect your data.
- The Platform processes data temporarily and does not retain sensitive information beyond what is required for its functionality.
7. Fees and Payments
- If applicable, fees for accessing the Platform will be agreed upon separately.
- All payments are non-refundable unless expressly stated otherwise.
8. Limitation of Liability
- The Platform is provided "as is" without warranties of any kind.
- We are not liable for any direct, indirect, or consequential damages arising from your use of the Platform.
9. Termination
We reserve the right to suspend or terminate your access if you violate these Terms.
10. Governing Law
These Terms are governed by and interpreted in accordance with the laws of England and Wales.